Our privacy commitment to our customers

The following Privacy Policy describes the information and privacy practices for Magnoliaav.com and Magnoliaht.com (the "Magnolia Web site"), and does not apply to information collected in Magnolia Audio Video stores or Magnolia Home Theater stores in Best Buy locations. As used in this Privacy Policy, Magnolia shall refer to Magnolia Audio Video, the operator of the Magnolia Web Sites. This site contains links to other sites operated by third parties, including but not limited to third party sites that display the Magnolia trademarks. This Privacy Policy does not apply to these third party sites, and we encourage you to review their site for details about their customer information practices. To assist you with reading through our Privacy Policy, we have provided answers to questions that you may find important:

  • What information does the Magnolia Web site COLLECT and how is the information used?
  • Does Magnolia SHARE the information I've provided through the Magnolia Web Site?
  • Do I have CHOICES regarding the use of my information for marketing purposes?
  • Does Magnoliaav.com or Magnoliaht.com collect information from CHILDREN?
  • Whom can I CONTACT if I have questions or concerns about Magnoliaav.com's or Magnoliaht.com's customer information practices?
  • Will this Privacy Policy CHANGE?
What information does the Magnolia Web site collect and how is the information used?

What information we collect.
We may collect information such as your name, mailing address, phone number, e-mail address or other personal information.

When we collect information.
We may collect your personal information when you contact us with a question, sign-up for marketing offers, enter a sweepstakes, submit an insurance claim or use other functionality provided on the site. Additionally, we may collect IP addresses from visitors to our site to help us provide better customer service. An IP address is assigned to every computer that communicates over the Internet. It uniquely identifies the computer and distinguishes it from other computers on the Internet. Magnolia may also obtain information or lists from other companies which it may add to the information you have provided us.

Does Magnolia share the information I've provided?

Magnoliaav.com and Magnoliaht.com do not sell or rent your personal information to third parties. Magnolia is owned by Best Buy Co., Inc. As such, any information you may provide to Magnoliaav.com or Magnoliaht.com may be combined or shared between current or future Best Buy entities and subsidiaries. Magnolia may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as sending e-mail and direct mail marketing communications, conducting research and analysis and administering sweepstakes.

If you submit an insurance claim form, we may need to share your information with the manufacturer of your product and your insurance company to resolve the situation.

From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also release personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

Do I have choices regarding the use of my information for marketing purposes?

Any personal information you provide to Magnoliaav.com may be used to send you marketing communications that contain valuable offers, promotions and other content. You always have the ability to stop receiving future marketing communications from Magnolia.

Please take one of the following actions to change your status with respect to receiving marketing communications from Magnolia:

  1. Follow the directions on a marketing e-mail or direct mail marketing communication from us.
  2. Send an e-mail with your current contact information to: PrivacyManager@magnoliaav.com.
  3. Send a request with your current contact information to:
    Magnolia Home Theater
  4. Attn: Privacy Manager
    7601 Penn Avenue South
    Richfield, MN 55423

Please include your full name, mailing address, phone number and e-mail address so we can identify you correctly in our systems and accurately process your request.

Magnolia will take appropriate steps to implement your request to stop receiving our marketing communications. Please note that due to production, mailing and system timelines, in order to remove you from our marketing lists it may take up to 10 business days for e-mail and up to six weeks for direct mail.

Also, please note that even though you are requesting not to receive future marketing communications, you may still receive business-related communications such as order confirmations, product recall information or other organization-related communications.

Does Magnoliaav.com and Magnoliaht.com collect information from children?

We are committed to protecting the privacy of children. We will not knowingly or intentionally collect personal information online from children under the age of 13.

Whom can I contact if I have questions or concerns?

Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy-related questions or complaints. After receiving your inquiry, we will respond within ten business days. You may contact us in the following ways:

  1. Send an e-mail to:
    PrivacyManager@magnoliaav.com
  2. Send a letter to:
    Magnolia Home Theater
  3. Attn: Privacy Manager
    7601 Penn Avenue South
    Richfield, MN 55423
Recall Notice:

Posted 2/22/2010

http://www.cpsc.gov/cpscpub/prerel/prhtml10/10035.html

 

Will this privacy policy change?

Because our Web sites will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy we will post those changes on Magnoliaav.com or Magnoliaht.com or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the choice to opt-out of having your information used or shared in that new manner.

Effective date: July 14, 2005