Support

We're always here to serve your needs.

At Magnolia, there's nothing more important to us than your satisfaction. Whether it's before, during, or after the sale, we're with you every step of the way. To ensure this goal, we offer many ways to support you throughout your purchase process, with services that are meant to ensure that the product you purchase today is just as enjoyable many years in the future.


Magnolia Care

Magnolia Care

Magnolia Care is our promise to deliver an exceptional level of customer service from consultation to installation and beyond. As part of every custom installation project that goes through our Budget Builder process, you will receive, at no additional cost, one year of Magnolia Care. This program provides post-installation follow up, preventative maintenance and troubleshooting, done in a proactive and timely manner. You can also upgrade Magnolia Care to include Remote Management, adding an even greater level of support to your networked components. Together, these services cover your system like never before, for enhanced peace of mind.1

Email Us

Fill out the email form and we'll make every attempt to respond within 48 hours.

Give Us a Call

1-877-643-9682 | Monday-Friday | 10am-6:30pm CST.

Terms & Conditions

See the full list of our terms and conditions.

1See enclosed terms and conditions for complete coverage details. Magnolia Protection is available only on purchases made in our Magnolia Design Center locations.

Magnolia Protection

Magnolia Protection

Magnolia Protection is one of the most important services we offer. Above and beyond a mere “extended warranty,” Magnolia Protection offers exclusive features to keep your products working like new. Plus, if a time ever comes when we cannot restore your product to its peak running condition, we’ll replace it.1 Now that’s protection.2

Email Us

Fill out the email form and we'll make every attempt to respond within 48 hours.

Give Us a Call

1-877-643-9682 | Monday-Friday | 10am-6:30pm CST.

Terms & Conditions

See the full list of our terms and conditions here:
For purchases on or before 11-22-13
For purchases after 11-23-13

1Please refer to the terms and conditions for purchases on or before 11-22-13 or purchases after 11-23-13 for a complete description of coverage and exclusions. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
2Magnolia Protection is available only on purchases made in our Magnolia Design Center locations.

Customer Care Team

Customer Care Team

At Magnolia, we know it's not enough to just sell you a product. We also know that what we sell can be complex. That's why we offer our Customer Care Team. Whether it's answering a question, resolving concerns, or getting your gear up and running smoothly, we're here to help.

Email Us

Fill out the email form and we'll make every attempt to respond within 48 hours.

Give Us a Call

1-877-643-9682 | Monday-Friday | 10am-6:30pm CST.


Repair Center

Repair Center

At Magnolia, we understand that from time to time even the best equipment may need technical attention. That's why we have experts standing by to assist with any concern your electronics may have. There are several ways we can help to alleviate any issues you may have:

Email Us

Fill out the email form or call Customer Care Center:
1-877-643-9682 | Monday-Friday | 10am-6:30pm CST.

Visit a Store

Bring the product to any Magnolia Design Center location for service or to any Geek Squad® Service counter inside Best Buy. Find a Store near you.


Product Recalls

Please visit www.bestbuy.com/productrecalls for the most updated recall information.